Our shipment of household goods arrived in Spain but it is being held hostage at the dock because of paperwork! The shipping company said we needed to go to the Agencia Tributario in our town. The nice people at the Agencia said we needed to go to the National Police station in the next town for a form. At the Police Station, they said we needed to go back to the Tributario for a different form. At the Tributario, they made some calls and decided we needed to go to Malaga to the Customs office for yet another form.
So of course, we went to the Customs office. We got a little bit of a late start and that was a good thing because they didn’t even come to work until 10am. We had only a short wait until a lovely woman named Carmen came in to help us. We discussed the situation.
We were in Malaga. Our goods were in Algeciras (about a hundred miles away) but they needed to be delivered to our home in Velez Malaga. We talked about the size of the shipment. We talked about the value of the shipment. We discussed taxes and duty. She called in another person to discuss it. We talked about the normal amount of time goods sit on the dock and how they move from place to place by boat and by truck.
Finally, she called the shipping company that we are working with (that was 400 miles away, in Madrid) and discussed the whole thing again with them. Hurrah! A decision was made! She turned to her computer and pulled up a form to fill out. Oh oh………it was a totally blank screen. Now what? She called the shipping company again. She took our passport information. She entered our address and other details into her computer and said, essentially ok, now we’re done.
Ah, but I’m ahead of her here. While she was entering data, I was making a list of next steps. I showed her the list and she approved it. And then she talked some more and I went back to my list and added step 3A. Only time will tell if we’ll ever see our clothes again. We’re getting pretty sick of wearing the few things we brought to tide us over for a few weeks, since we’ve already been wearing them now for two months.
Update: Huzzah! Our stuff has finally been delivered. Wow, Americans sure have a lot of junk! Look for the upcoming blog entry whose working title is currently “What the He$$ Were we Thinking?!?